Chapter Chair: Jeremy Dunderdale, Head of Business Solutions, TGI Fridays UK

Jeremy is the Head of Business Solutions at TGI Fridays UK with a long background in the hospitality sector covering both public and private sector including experience in operations and finance. Jeremy is interested in exploring new technologies and always looking for ways to provide great solutions for the business and to enhance guest experiences.

Chapter Vice Chair: Jon Taylor, Head of IT, Carluccio’s

Jon is the Head of IT at Carluccio’s, an international Italian restaurant group, offering a unique combination of all-day dining and food retailing artisanal Italian speciality foods. He is a commercially astute technology leader with the vision to deliver operational effectiveness and enable strategic transformation within service based businesses. Jon focusses on ensuring every IT-based decision that impacts on guest experience, technology is leveraged and seamlessly implemented. He is the link between IT and the business, adopting a strategic approach to successful IT leadership, engaging with key stakeholders, business heads and 3rd parties, delivering ‘cost appropriate’ IT solutions and business process change.

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