Hospitality Education’s Role in Technology, Innovation and Evolution

Rob Grimes March 29, 2023

Today’s podcast is in memory of Dr. Pat Moreo, a leading hospitality educator – dedicated to a lifetime of service to our industry.

Joining Host Rob Grimes is Dr. Cihan Cobanoglu, Dean of the School of Hospitality and Tourism Management at the University of South Florida, and Dr. Donna Quadri-Felitti, Director of Penn State University’s School of Hospitality Management. Both schools are leading educational institutions and are ones where “Dr. Pat” served as a Dean, Faculty Member, and Mentor.

Hospitality higher education is a niche field that has evolved tremendously as the hospitality industry has become more advanced over time. Their ability to provide teach and provide research both in-person and virtually, is an integral part of the development and innovation of technology that supports students, operators and the suppliers to the industry.

Technology exists in every facet and segment of the industry from back-of-the-house to the front-of-the-house, and from reservations to guest satisfaction tracking, and reputation management. Students, as our “next generation” of industry leaders, must learn and use technology in everything they do.

To learn more about the intersection between hospitality, education, and technology and how educators play a role in adapting and infusing new technology into their programs and for the industry, listen this episode of Accelerate.