Webinars

Led by AI futurist Adam Dumey, Global Vice President - Retail of World Wide Technology and Jay Spears, CIO of CEC Entertainment, this session leverages real-world success stories to unpack what “doing AI right” in the hospitality world really means. Through practical examples, we’ll explore how purpose-built combinations of these architectures can enhance efficiency, enrich engagement, and deliver measurable outcomes.

In this webinar, IFBTA sits down with Toast’s Chief Marketing Officer, Kelly Esten, and Principal of Brand Journalism and News, Brian Koerber, to unpack their latest U.S. Restaurant Sales Report. Backed by insights from nearly 150,000 restaurants on the Toast platform, this conversation reveals what’s really happening in restaurants across the country right now.

In this webinar moderated by IFBTA CEO Rob Grimes, industry leaders Jon Kelly from Mako Networks and David Roberts from Cici's Pizza shared their insights on how to modernize the QSR experience through effective technology and security measures.

As digital ordering becomes the norm, restaurants face new challenges and opportunities. In this webinar by IFBTA and PAR Technology, Rob Grimes and Josh Schoonmaker dive into marketing headwinds, highlighting the increasing costs of customer acquisition and the importance of adapting to changing consumer expectations.