Get ready for an explosive deep dive into the future of cybersecurity with Ken Ogami, Head of Retail and Hospitality Industry Solutions at Palo Alto Networks. This TechBytes episode unveils the hidden digital battleground where technology, customer experience, and security intersect.
Ken brings a rare perspective, having transitioned from being a retail CISO to a global industry expert. He breaks down why retail and hospitality are becoming the most innovative technology sectors, outpacing traditionally tech-heavy industries like finance and healthcare. With 2,000 potential restaurant locations, hundreds of IoT devices, and complex digital ecosystems, these industries face unprecedented security challenges.
Discover how modern businesses are transforming through digital technologies – from smart kiosks and loyalty applications to AI-driven ordering systems. Ken explains the critical importance of securing these innovations, highlighting that 97% of large retailers have experienced third-party breaches. His insights reveal how comprehensive, cloud-first security platforms can protect against emerging cyber threats while enabling seamless customer experiences.
The conversation explores fascinating trends: how younger generations drive technological adoption, the role of AI in reimagining customer interactions, and the global complexities of maintaining secure, compliant systems across international markets. Ken’s expertise shines as he discusses Palo Alto Networks’ unique approach – offering an integrated security platform that simplifies protection across multiple touch points.
Ken Ogami doesn’t just discuss technology – he reveals how it’s fundamentally changing how we live, work, and interact. Don’t miss this eye-opening conversation that demystifies the complex world of digital security and shows why the retail and hospitality sectors are leading the technological charge!
Available on Spotify | Apple Podcasts | YouTube | iHeartRadio
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