The Restaurant Tech Revolution from Behind the Counter with Mike Nettles

Get ready for an electrifying deep dive into the world of restaurant technology with Mike Nettles, Chief Technology Officer of Zaxby’s, in this eye-opening episode of TechBytes. This isn’t just another tech talk—it’s a thrilling exploration of how innovation is revolutionizing the food service industry from the ground up.

Mike’s incredible journey spans multiple industries, from managing complex crane rentals to transforming digital platforms for major restaurant brands like McDonald’s, Panera, and Papa John’s. He reveals the hidden technological magic that happens behind every order, showing how restaurants have evolved from simple food service to sophisticated, data-driven manufacturing centers.

Imagine ordering a pizza with 40 million possible combinations or managing a drive-through that serves hundreds of customers in minutes. Mike breaks down the incredible complexity of modern restaurant technology, sharing fascinating insights into how companies solve real-world challenges through innovation. He explains how GPS tracking, AI, and advanced point-of-sale systems have transformed the way we think about food service.

But this podcast is more than just a tech tutorial—it’s a story of continuous learning and adaptation. Mike demonstrates how technologies from one industry can be brilliantly applied to another, showing that true innovation knows no boundaries. From the heights of tower cranes to the fast-paced kitchen of a quick-service restaurant, he reveals the common threads of problem-solving and technological creativity.

Listeners will be captivated by stories of technological breakthroughs, like Panera’s queue-busting kiosks and McDonald’s scientific approach to speed of service. Mike doesn’t just describe technology—he brings it to life, showing how each innovation solves real human challenges and creates better experiences for customers and businesses alike.

Whether you’re a tech enthusiast, a food service professional, or simply curious about how technology is changing our world, this podcast offers unprecedented insights. You’ll never look at your next meal the same way again after hearing Mike Nettles explain the incredible technological symphony happening behind every order.

Available on Spotify | Apple Podcasts | YouTube | iHeartRadio