Global Retail Insights at NRF Asia 2025

Rob Grimes July 15, 2025

Embark on an extraordinary journey through the global retail technology landscape with Jill Dvorak, Senior Vice President of Content at the National Retail Federation, in this TechBytes episode recorded live at NRF Asia in Singapore. This isn’t just another tech conversation—it’s a deep dive into how technology is revolutionizing retail experiences across continents.

Jill brings a unique perspective, having spent 20 years in retail and now leading content strategy for one of the world’s most influential retail associations. She unpacks the complex world of retail innovation, revealing how technologies like AI, digital connectivity, and advanced translation services are transforming how businesses interact with consumers.

The episode explores fascinating insights: How are younger generations reimagining retail? Why are brick-and-mortar stores experiencing a renaissance? What makes the Asia-Pacific region a hotbed of technological innovation? Jill breaks down these questions with expert clarity, sharing observations from the conference floor that challenge conventional wisdom.

Particularly compelling are discussions about technological adoption. The podcast reveals how regions like Asia have “leapfrogged” traditional technology development, creating sophisticated digital ecosystems that outpace traditional markets. From contactless payments to advanced supply chain technologies, the conversation illuminates the rapid evolution of global retail.

AI emerges as a central theme, but not in the sensationalist manner often portrayed. Instead, Jill offers a nuanced view of AI as an embedded tool, discussing ethical considerations and practical applications that go beyond buzzword status.

This episode promises to expand your understanding of global retail dynamics. Join Jill Dvorak as she decodes the complex, exciting world of retail technology, offering a glimpse into how businesses are adapting to an increasingly digital, interconnected world.

Available on Spotify | Apple Podcasts | YouTube | iHeartRadio